I received delivery from NAERC in April of 2005.  The shipment came from Canada.  Communication with the driver was really good.  I was able to meet him at my warehouse for drop-off.  I had a bobcat come and unload the pallet.  As you can see, we were concerned that the bobcat would tip as the 15' pallet was being lowered from the semi.  The kit was stored on the upper half of the trailer.  It was quite the endeavor getting the car unloaded.  It was packed very well and everything, including the glass package, arrived in tact.

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